Privacy Policy

The following describes Eazy Deal Privacy Policy and practices regarding information that we collect when users and customers interact with our website, eazydeal.ae. By accessing Eazydeal.ae, you agree to be bound by the terms of this policy and the Eazy Deal Terms and Conditions. If you do not agree with this Privacy Policy, please do not use Eazydeal.ae

Eazy Deal is committed to protecting your online identity and all the personal information that you share with us. We use Secure Socket Layer (SSL) encryption technology to ensure that your order is processed in the most confidential and secure manner.

Eazy Deal collects different kind of information from the users and customers.

Personal Information

It is your choice to provide us with your personal Information. Your personal information typically includes your name, billing address, telephone number and e-mail address. If you want register, create an account, purchase something, send us any feedbacks, or any other means, you agree to provide your personal information. If you choose not to provide your personal information, Eazy Deal ability to provide you with our services is limited.

credit/debit cards

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

Non-Personal Information

Non-Personal Information is information that does not identify a specific End User. Eazy Deal. web servers collect some non-personal information automatically when you visit Eazydeal.ae that helps us define the type of user that accesses Eazydeal.ae.

This type of information include the Uniform Resource Locator, URL of the website you visited before coming to our website, the URL of the website you visit after leaving our website, the type of browser you are using and your Internet Protocol, IP address. We, and/or our authorized Third Party Service Providers and Advertisers, may automatically collect this information when you visit our website through the use of electronic tools like cookies. We use Non-Personally Identifiable Information to troubleshoot, administer the website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

Eazy Deal manages your information to offer you the best possible experience when visiting Eazydeal.ae. We use your personal information to communicate with you, process orders and improve Eazydeal.ae. Your personal information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and clients) involved in the completion of your order.

We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to Eazy Deal members who have chosen to receive them (by subscribing or registering) or who have made a purchase on Eazydeal.ae. At any time, you can notify us that you wish to stop receiving these emails.

In addition, if you use Eazydeal.ae to send information or a product to another person - recipient, we may store your personal information, and the personal information of any recipient. We may use the recipient's contact information to allow him or her to view and accept your gift or to allow the recipient to access the information you requested we send.

The non-personal information gathered from Eazydeal.ae is used primarily for technical, research and analytical purposes and occasionally for security investigations. We analyze the various sections of Eazydeal.ae in order to gather demographic information, determine how Eazydeal.ae is being used and what kind of customers we attract.

Using and Sharing your Information

We do not generally trade, sell, share or rent the personally information. We keep your personal information confidential except when authorized by you, when required by law and when permitted by law. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this Privacy Policy, you may not use Eazy Deal.

Public Content

If you're posting public content on Eazydeal.ae, it may be accessible by other consumers and companies and may appear on other websites, and therefore this information could be read, collected, and used by others. We can distribute such public content to a wider audience by sharing it with third parties for promotional purposes.

Feedback

If you provide feedback to Eazy Deal, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. Eazy Deal will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. Eazy Deal may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.

Are Children Allowed to Use Eazy Deal?

Persons under the age of 18 (children) are not eligible to use the site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use Eazy Deal in conjunction with and under the supervision of a parent or guardian. We will never knowingly collect the personal information of minors.

Security

Eazy Deal are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from loss, misuse, and alteration of the information under our control. You can access your Personally Identifiable Information on our website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. Information submitted through the shopping and registration processes are encrypted through a Secured Socket Layer (SSL) connection, which protects the information in transit. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the website, and are not responsible for the actions of any third parties that may receive any such information.

Mergers and Acquisitions

As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy. As part of the business transition we may share some or all of your Personal Information with these companies, in which case we will require them to honor this Privacy Policy. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's assets may continue to process your Personal Information as set forth in this Privacy Policy.

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.

Tracking Devices

We also collect some anonymous (non-personal) information from visitors to our websites through the use of cookies. Cookies are used on most websites. A cookie is a small data file that can be placed on your hard drive when you visit certain websites. Cookies help us to recognize you each time you visit our website. Eazydeal.ae may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our networks. If you are a Member, we will use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit non- Eazydeal.ae websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Non-affiliated partner or sponsors may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Please remember that any information you may disclose in public areas of our websites or the Internet becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Other Tracking Devices

We may use other industry standard technologies like pixel tags and web beacons to track your use of our website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a non-personally identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and Marketing Partners for the same purposes.

Updating your Information

Users can access and update their personal information on Eazydeal.ae through a password and your email address. If your Personal Information changes, we encourage you to update it promptly.

Eazy Deal reserves the right to modify or change, alter, add to, delete from the terms and conditions and this privacy policy at any time. You can see any changes of the Privacy Policy on Eazydeal.ae at the beginning of this policy. Customers should periodically review this privacy policy to see any changes. By continuing to access or use Eazydeal.ae, you agree to be bound by this policy and any modifications.

Exceptions

Eazy Deal reserve the right to use and disclose personal information to comply with applicable laws and regulations and local, provincial and national governmental requests, to operate our websites properly, or to protect our rights and property and those of our users or Third Parties.

Contact Us

For questions or concerns regarding your personal information and our privacy policy, or to update, correct or delete your personal information, please contact: info@eazydeal.ae

EASY STEPS TO RETURN YOUR ORDER

We understand that from time to time you may wish to return a product to us. Since we believe in a long term association with our customers, we offer a free return within 3 business days after receiving your order.

Keep in mind that there are a few items that can't be returned. No returns on cosmetics

Copy of bill is compulsory to make the return process easy and fast.

3% of Amount will be deducted for network fee on return order.

Check our returns policy from below:

You can return the order within 3 business days from the date of the delivery. Please place your returned goods in their original packaging. Item should not be opened/unsealed or used please make sure that labels or tags are not removed.eg: (Mobile box must not be damaged or tampered). Once the item is received a store credit (Term & Conditions apply) will be issued within 3 business days. Kindly contact Customer Service (04-3708822) for more details.

JUST FOLLOW 4 SIMPLE STEPS

1:Contact Us

Any related issue against the product you receive please feel free to Contact Us

2:Schedule the Pickup

Schedule Pickup Our courier person will contact you for the collection of your unit.Call 04-3708822 if you don't have it.

3:Item Arrived

Once the product has been received in our warehouse you will be notified.

4:Quality Check

Quality_Check Our QC department will check the product and provide update and solution.

For more details please visit Warranty Service page And here is the warranty service

Warranty Policy

Mishaps occur and that is when this policy helps. The warranty policy is not same for all the products. We would request our customers to view the warranty information on item's terms and conditions page.

We have two types of warranty:

Manufacturer warranty:

The manufacturer limited warranty begins on the original date of purchase and is valid only for the products where manufacture warranty is specified on the item description on the website. To apply for this warranty service, you must contact the manufacturer for problem determination and service procedures. Warranty service can only be performed by the manufacturer's authorized service center. The original dated bill of sale/invoice receipt must be presented upon request as proof of purchase to the manufacturer. eazydeal.ae is not responsible for re-issuing new bill since the original copy has already been issued.

eazydeal.ae warranty:

Most products have a 1 year warranty from the delivery date which includes technical support for software and hardware related issues.

eazydeal.ae

will replace and repair the warranty product free of charge. We will not be able to fix, repair or exchange the item if it is under the below conditions:

  1. Damaged parts of the product due to the third-party negligence or misuse.
  2. Personal irresponsible use resulting from spyware and software viruses.
  3. Natural disasters such as fire, flood and even improper electric current.

For more details you can Contact us on our info@eazydeal.ae from Saturday to Thursday 10:00 am - 7:00 pm Please note that resolution of the case will be done within 15-25 working days regardless of the issue found. Be reminded that warranty will be null & voided for physical abused or misused items. (Photocopy of the original invoice needs to be handed over to the courier person along with the complete default accessories and manual included in the box. P.S - Kindly note that eazydeal.ae is not responsible for any loss of personal data stored on the devices. Please do the backup of all data stored and make sure that log in name, password as well as the sim card are removed prior sending it to us.